Privacy Policy

Quick Thinkers Ltd. ("we", "us", or "our"), trading as Quick Thinkers Tuition, is committed to protecting your privacy and handling personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit https://www.quickthinkers.co.uk, contact us, or use our tuition and alternative provision services.

We are the data controller for personal data described in this policy. For data protection enquiries, contact us at tuition@quickthinkers.co.uk.

This policy applies to:

• visitors to our website;
• parents, carers, and guardians enquiring about or arranging provision;
• children and young people receiving tuition or alternative provision;
• schools, local authorities, and other professionals involved in referrals or partnerships;
• tutors and staff working with Quick Thinkers.

Depending on how you interact with us, we may collect:

• Identity and contact details (such as name, address, email address, and phone number);
• Information about a child or young person, including age, educational needs, SEND requirements, school or placement details, and referral information;
• Safeguarding and welfare information where relevant to provision;
• Communication records, including emails, messages, and notes from enquiries or meetings;
• Billing and contractual information where services are commissioned;
• Technical data when you use our website, such as IP address, browser type, and device information;
• Tutor and employment-related information for individuals working with us.

We may also receive personal data from schools, local authorities, parents, or carers where they refer or commission provision on behalf of a student.

We use personal data to:

• respond to enquiries and provide information about our services;
• assess suitability, arrange, and deliver tuition or alternative provision;
• meet safeguarding, welfare, and legal obligations;
• communicate with parents, carers, schools, and local authorities about provision;
• manage contracts, referrals, scheduling, and quality assurance;
• improve our website and services;
• comply with applicable laws and regulatory requirements.

Our lawful bases under UK data protection law may include: performance of a contract, legitimate interests (such as operating and improving our services), legal obligation, and consent where required.

We work with children and young people, including those with Special Educational Needs and Disabilities (SEND). We take additional care with children's personal data and only collect information that is necessary to provide safe, appropriate educational support.

Where a child is under 18, we expect enquiries and decisions about provision to involve a parent, carer, guardian, school, or local authority as appropriate. We do not knowingly collect personal data directly from children under 13 through our website without parental or guardian involvement.

Safeguarding information is handled strictly in line with our safeguarding policies and applicable law.

We may share personal data where necessary with:

• schools, local authorities, and commissioning bodies involved in a student's provision;
• parents, carers, or guardians;
• tutors and staff delivering services under appropriate confidentiality and safeguarding arrangements;
• professional advisers, such as legal or accounting providers;
• IT and service providers who support our operations (for example, email, hosting, or tutor portal systems);
• regulators, courts, or law enforcement where required by law or to protect welfare.

We do not sell personal data. We only share data where there is a lawful basis and appropriate safeguards are in place.

We keep personal data only for as long as necessary for the purposes described in this policy, including legal, safeguarding, contractual, and accounting requirements. Retention periods may vary depending on the type of data and our relationship with you.

Under UK data protection law, you may have the right to:

• request access to your personal data;
• request correction of inaccurate data;
• request erasure in certain circumstances;
• object to or restrict processing in certain circumstances;
• request data portability where applicable;
• withdraw consent where processing is based on consent;
• lodge a complaint with the Information Commissioner's Office (ICO).

To exercise your rights, contact us at tuition@quickthinkers.co.uk. We may need to verify your identity before responding.

Our website is primarily informational. We aim to keep cookies and tracking to a minimum. If we use essential cookies required for site functionality, security, or basic analytics, we will use them in line with applicable law.

You can control cookies through your browser settings. Blocking certain cookies may affect how parts of the website work.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

Our website may contain links to third-party websites, including our tutor portal. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.

Quick Thinkers Ltd.

123 Woodside Road, Amersham, Buckinghamshire, HP6 6AL, UK

Email: tuition@quickthinkers.co.uk

Phone: 01494 312273